No Pressure, Friendly, Completely ThroughWe purchased a (used) 2017 Gulfstream Vintage Cruiser from Optimum RV. From the very beginning, our salesman, Heath Clark, was exceptional in communication and follow-up information via phone calls and email as we were from out-of-town. There was no high-pressure selling or attitude. When we arrived at the office, we were greeted by friendly staff. The financial manager, Dennis Burke, reviewed all forms in detail and provided information each step of the way and made the closing process run smoothly. Our walk-through for our camper was conducted by Jeremy. This young man took his time in explaining all the ins and outs / bells and whistles of this camper; making sure we understood how everything operated. Jeremy freely answered all our questions and is VERY knowledgeable about RV's in general. Heath, Dennis and Jeremy made sure that all information was covered and that we were satisfied with our newly purchased camper before we left the premises. Very happy with our camper and very happy with the service. Overall...we had a great experience with Optimum RV.
K & J Traylor - John from Bristol, FL
AWESOME!!Heath Clark was an awesome sales person to deal with. He answered all our questions and went above and beyond during our sales dealings. I highly recommend Optimum RV for all your recreational needs ??? - Karen
Incredible People Making a DifferenceWe bent an axle on our travel trailer on a Sunday afternoon. We were able to limp along to get close to Optimum RV. We were there first thing the next morning, with no reservation. They had our trailer in the shop within an hour. If you’ve ever tried to get something repaired along the road you know that it can take hours to even have them look at it. The service guys were great but it took time to get a new axle in. Meanwhile we were looking at class C motorhomes they had for sale. Kent was our salesman. He did an excellent job. Very patient and not pushy. He took us out to look at different units several times and never made us feel rushed. Pete, a sales manager, made an offer we couldn’t refuse to trade in our travel trailer and the vehicle we were pulling it with. They were nice guys to deal with and we’d buy there again. We stayed in our new MH for a couple weeks and drove over 500 miles. We are very pleased with it even though it was slightly used. Honest folks and pleasant to deal with. - Wayne
A Big Thanks to The Owner!We would like to thank DeMarcus Neal for being a very kind and knowledgeable sales person in showing us fifth wheels that would fit our needs. We did find our used Cyclone and are extremely happy with it. We would recommend DeMarcus to anyone who is looking to purchase an RV.
We would also like to thank Jeremy who did our walk thru, who did a marvelous job in answering all of our questions and educating us on how the Cyclone works. There were a couple of things that needed to be fixed and he was able to fix it right then before we hooked it up.
We would also like to thank Denver (the owner) for giving us such a great deal! - Laurie
Amazing Service Department!!I would like to thank all the staff at Optumum RV. I bought a 2017 pre owned RV and could not be happier. The service department is amazing. They drove an hour and a half to fix my AC. Big shout out to the service tech Roman. He very knowledgeable and went above and beyond to make sure everything was working properly. I would recommend them to anyone. - Olie
They Took Their Time!Annie Frye-Ray reviewed Optimum RV — 5 star
April 1 ·
I would to thank George Rolle our sales person. He took the time to answer all of our questions, we did not feel pressured, he gave us the space we needed to look and discuss our options. Thanks George. - Annie
Superior Service DepartmentJohn Ludwig recommends Optimum RV.
April 3 ·
We were on our way from Madeira Beach, Florida to Redmond, WA and had a propane leak. We were driving past Ocala so we stopped at Optmum (where we purchased our Vintage Cruiser) to have it checked out. Even though it was lunchtime, Ed the service rep found someone to get right on it. Seems the manufacturer hadn’t sealed the joints in the propane system. We were fixed and on our way within two hours. Great job Ed and crew. Thanks!
John and Sue Ludwig - Ed
Becky Dennis reviewed Optimum RV — 5 star
April 18 ·
After shopping many central Florida RV sales lots for an RV, hubby and I made our way to Optimum Rv in Ocala where we finally found a great deal on a 2015 Coachmen. I must say all the staff were knowledgeable and friendly. A special thanks to sales rep Demarcus Neal for incredible patience. He spent the most part of the day showing us many options and answering our questions. He did not push sales and really helped us find exactly what we were looking for. After we made the purchase Daniel did an excellent job of explaining the functionality of the RV. Again, Great staff ... Demarcus, Daniel, Pete Smith, Tom, Conner and the receptionist too. Thanks for all your help. You made our day! ? - Becky
The Nicest People at Any Dealership!Renee Fletcher reviewed Optimum RV — 5 star
April 20 ·
The nicest people at any dealership, found exactly what we were looking for in a travel trailer! No pressure to buy, answered all our questions and because of our sales person Sue, we had no hesitation of making a purchase!! Picked up today and the friendliest people where still there and very upbeat and made us feel very special! I would recommend Sue to anybody that wants a special person to guide you!! Thanks to you we are happy campers!! - Renee
We Consider the Staff at Optimum Our FriendsMy wife and myself had been wanting a RV. We had looked and talked to other dealers. When we talked to Kent he explained to us the benefits of owning a RV. He demonstrated the RV and was able to answer any questions we had. After our purchase we had a few questions, he promptly returned our phone calls. Both of us are very happy with our purchase from Optimum RV and consider Kent a friend. - Arthur
Everyone Was Easy to Work With.My husband and I just bought a travel trailer from Optimum RV in Ocala today. I have never seen so many people so willing to help us and were not pushy. We dealt with Sue Haberern who was wonderful. When we went back to look at used units Sue was out with a customer so Michael Loving, another sales person, filled in for her. The Sales Mgr, Pete Smith talked to us while we waited for Sue to come back originally. He was very honest and when we asked about a certain unit, he told us truthfully what was wrong with that one. Michael was very helpful and like Sue advised us about a lot of things we did not know about. The finance person, Tom Parker, certainly did his job well. I can't say enough about the knowledge, caring and honesty that was shown to all of us. Thank you Sue, Michael, Pete and Tom. I will recommend you all to anyone I run into looking for an RV. - Sue